FAQ

Food Finders

As a leader in the food recovery industry for 37 years we are committed to making a positive impact on our community and environment. We connect surplus food to our network on nonprofit partners, ensuring equitable food access to all.

Food Rescue Program

What do I need to know before I start donating food?

Food Finders will set up a meeting or call to discuss what food you will be donating, how often (daily/weekly/monthly), and what time is best for us to pick up. If you decide to donate regularly, we’ll also have you sign a donor agreement that ensures we know what’s expected of each other. This way you can also show your city office you are participating in a food recovery program.

What if I don’t know ahead of time what I can donate?

We can arrange a pick up within 24 hours normally, but we prefer to be notified in advance as much as possible when you think you have food overages.

What food handling measures are in place once I donate?

Food Finders staff have food handler’s certification as do all of the pantries and agencies we partner with that receive the food. For large donations, all of our vehicles are refrigerated. Volunteers are also trained on proper food handling practices, and food stays with them about the same time as it would take you or me to make a grocery trip, typically delivering within 5 miles to the designated recipient’s location.

Is there a minimum donation you will take?

We generally take any amount of food available, since we serve a range of agency sizes, so even a single tray of pasta or sandwiches, for example, should never go to waste.

Will you provide me with a tax receipt

Food Finders provides receipts monthly or annually as needed, which include the amount of food donated (pounds) and category of food. We do not assign a dollar value—that is up to your individual accountant.

What if someone gets ill from the food donated?

While we have never had a case of foodborne illness, Food Finders carries liability insurance and requires its recipient agencies to have proof of insurance as well. Our recipient agencies are responsible for safely storing and serving food, and part of our agreement is that they have proper refrigeration and cooking facilities as needed. As a food donor, as long as you donate properly contained, servable food, there should be no risk of liability. Learn more.

FAQ

Food Rescue Program

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Food Rescue Program

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